HDFC Bank — bank is not deactivate third party auto payment option

Iam linto john,
I have one hdfc - sb account and one credit card associated with it.
Last 4 years one assist company automatically debit money from my account. Every year after deducting money i complained to credit card section and i told them to cancel the auto payment option related with one assist plan. But banker says they have no right to cancel it, auto payment only cancel by one assist company only. I totally surprised about this type talk from india's largest pvt sector bank. Because i thought that i am the owner of my account take in my id, but i have no right to decide to which payments will make in my card. A third party company is decide what will do in my account. Third party company is take cash without my consent and i am liable to pay amount to hdfc bank. If i don’t make the credit card payment again penalty increase on my head. If you give right to take money for one assist automatically, please told one assist company to make payments related with my card. For what purpose i take this liability. What a irresponsible things from indians largest private sector bank. How can a firm can grow without satisfaction of the customer. If bank makes this type irresponsible job i am ready to cancel my account and credit card. I am working in a large shop, my management studied me customer is our god. This same thing is applicable to bank also. Please provide first preference to customer and secondly to third party company.

Linto john
Kerala
[protected]
23/02/2019