[Resolved]  HDFC Bank Bank Ltd — Cancellation of loan account no. 45093805

Address:	New Delhi, Delhi, 110075
Website:	www,hdfcbank.com

Dear Sir,

I have applied for Top of HDFC personal loan no 41439948 and BT of citibank personal loan to new loan account no 45093805.I was told that Citiloan cannot be tranferred but still loan has been topped up and disbursed, but draft of Rs 4.53 lakhs received for citibank is lying with me, as Citibank has refused to accept prepayment before 12 months of loan.
Citibank loan 9 EMIs have been paid.
I wrote to HDFC customer care ref no. [protected] on[protected], ref no [protected] dated[protected], ref no. [protected] on[protected] and Ref No:[protected] on[protected] but no response is there,
I visited Bhiwadi branch for loan cancellation and was told that they have send a mail to the concerned Manager Mr Sehrawat whose phone number is [protected].I tried to contact this person for the last two weeks.Initially on 4th february he told me to visit any branch, there after he is not picking my phone nor approving the request for cancellation send by HDFC Bhiwadi branch.
I contacted the Sales representative who approached me for loan, she asked me for Rs 10000 for cancellation but latter set for Rs 5000. Now she is also not picking my phone.
Please do the needful to cancel the loan.