HDFC Bank Bank Ltd — Regarding penalty on overdue in loan installments.

Address:Dhubri, Assam, 783339
Website:www.hdfcbank.com

It is hereby inform you that i am a consumer of HDFC bank, Dhubri, Assam through a loan vide Loan A/C No 32308085 whereby i have to pay a monthly installment of Rs. 1771/-. In first instance, the said bank cut the first installment through my SBI A/C. Thereafter, the bank concern had not cut said monthly installment amount from the said account even there are plenty of money in the said SBI account rather sending a SMS of overdue. In this regard, i have submitted all the relevant documents with the bank statements of SBI for the kind information of the bank concern and the collecting agent has mailed the same. Thereafter, since after my first installment, i have been paying my all installments through cash by collecting agents of the concern bank and the receipts are with me. Herein mentioned that the concern bank is pressuring and also harassing me even through an SMS to pay the fine amount of Rs. 834/- in due time whereas all the installments are cleared till date.

Therefore, it is hereby prayed that kindly issue notice to the bank concern by admitting this petition as to why i have to pay the said fine amount of Rs. 834/- even after paying the installments from time to time. Further prayed that kindly take necessary action for such unnecessary pressure and harassment upon me.
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HDFC Bank customer support has been notified about the posted complaint.
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Dear afzal ahmed,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

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