[Resolved]  HDFC Bank Bank Netbanking — BANK OTP not sent

Address:560103

My salary account is with HDFC BANK, and I use their netbanking services. But while trying to make payments, OTP required for making payment is not sent to my phone and hence could not make payments. I could not book my train tickets couple of times because of the same.Please make sure OTP is sent within required time period or else please disable OTP atleast in cases of railway ticket booking
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your customer ID, transaction details and registered contact details. Kindly mention the ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Bejoy
HDFC Bank Customer Assistance.

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