I am using this HDFC account from my previous employer as a salary account and I've releived from that company on April 2021, on my current company they don't give any PF benefits. So in thought of that I've tried to withdraw money from my previous employer PF money on EPFO website and last week I added my HDFC bank account on my PF account usually Banks will verify the bank account which updated on EPFO from their side first. The verification for any bank side will only take 3-5 working days but now its been 8 working days still it's not verified from backend team of HDFC, I've contacted EPFO support they clearly told me that verfication is pending from respective bank side so check with the bank. I've visited home branch HDFC bank they don't have idea about it(Even Branch Manager). So I made compaint through email to hdfc bank and I got some response like(Your service request no. 20803292 has been registered today.
You can expect a response latest by[protected] though we will endeavor to resolve it even earlier if possible.
Warm regards,
HDFC Bank)
Another response from them
(Thank you for writing to us.
This is with reference to your e-mail dated July 07, 2022 with regards to your PF related query with HDFC.
We assure you that the query raised by you is being looked on top priority and the bank shall take utmost efforts to ensure an early resolution.
The Reference number/docket number for this E- Mail interaction is 3674292, which is also mentioned in the subject line. We are looking into the same and will revert to you on or before July 09, 2022.
We appreciate your cooperation and patience in the interim.
Warm Regards,
N**** V****
Customer Service Officer
Email Care Team
HDFC Bank Ltd.)
But no response from bank after that. It's making frustration highly. Was this information helpful? |
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