[Resolved]  HDFC Bank — call from [protected]

Address:Bangalore, Karnataka, 560040

A person named mr. Robin calling on behalf of hdfc bank was asking for one mr. Ajay kumar whereas the telephone number is in the name of venkat which is me the complainant. I informed him so and asked him to drop the call. He did not oblige and wanted me to tell him a to when i had taken the sim. I told him that it was three months back. He retorted that he had spoken to mr. Ajay kumar during the same time and started harassing me. I told him i shall go to the ombudsman and to the police. He encouraged me to do the same and warned me that if i disconnect the call, he shall call me again and again at the same number and will harass me. This is clearly infringing on my privacy. If this happens to be from the bank, i need a quick redress of my complaint. The number from which the call came multiple times was [protected]. Please also note that i have no business relationship with your bank.
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Feb 26, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2018
HDFC Bank Customer Care's response
Dear Customer,

Kindly share with us number form which call was received and to which number at [protected]@hdfcbank.com, mentioning reference Id TTU[protected] in the subject line. Our team will look into it.

-Manoj
HDFC Bank Customer Assistance
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