HDFC Bank — cancel my one assist membership

HDFC Bank — cancel my one assist membership

V Vineeth784731 from Pune, Maharashtra

Hi, I'm using hdfc credit card. Without any intimation you have deducted the amount of 1899 from my credit card As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated. Kindly cancel this plan and request you to refund the amount of rs:1899. This is unacceptable that you have been repeating the same. Deducted date : 20th nov 2017 Name : vineeth p nambiar. Mob : [protected]. One assist membership id : 1454984 Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Apr 27, 2018 Updated by Vineeth784731 Hi, I'm Using HDFC Credit card. Without any intimation you have deducted the amount of 1899 from my credit card As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated . Kindly cancel this plan and request you to refund the amount of Rs:1899 .This is unacceptable that you have been repeating the same. Deducted date : 20th Nov 2017 Name : VINEETH P NAMBIAR. Mob : [protected]. One Assist Membership ID : 1454984
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

As per your request, plan has been cancelled vide Service Request number 3119558 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. - Riddhi Team OneAssist

Bhupinder Rajput

from Chandigarh, Chandigarh

Amount of rupyees 322.15 is deducted from my account . Its showing me .dc intl pos txn markup + st[protected] .

What kind of transaction is this . I have done no transaction on 26 th april 2018.