[Resolved] HDFC Bank — cancel one assist membership and refund fee

[Resolved] HDFC Bank — cancel one assist membership and refund fee

A Awarecustomer from Karimnagar, Telangana

Cancel my membership. My hdfc credit card 7631 has been debited rs. 1899/- without my authorization on 7 mar 2019. I had already cancelled this service last year still the fee has been wrongly charged. Rectify your mistake and refund this debited amount of rs.1899/- asap. Hdfc customer no.: 53738193 Name :- naveen vijai singh Mobile no. :- [protected] Credit card number ending :- 7631 Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Mar 10, 2019 Updated by Awarecustomer Contact no- [protected]
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Naveen,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per the telephonic conversation, we have cancelled your plan vide service request No. 4048882.

The refund of Rs.1899/ will be processed within 5 - 7 working days your bank/card account from which the amount has been debited.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Team OneAssist