HDFC Bank — cancel one assist plan | |||
I'm using hdfc credit card. I was going through credit card statement and found that without any intimation you have deducted the amount of 1399 from my credit card on 31august 2018 Kindly cancel this plan and request you to refund the amount of rs:1399. Please deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card. With regards Vikas chorghade ([protected]) Was this information helpful? | |||
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HDFC Bank customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Vikas,
Greetings from OneAssist...!
Request you to ignore the above reply.
We deeply regret for the inconvenience caused to you.
As per your request, we have cancelled your plan vide service request No. 3515726.
The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Deepali
Team OneAssist
Greetings from OneAssist...!
Request you to ignore the above reply.
We deeply regret for the inconvenience caused to you.
As per your request, we have cancelled your plan vide service request No. 3515726.
The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Deepali
Team OneAssist
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Greetings from OneAssist!
We regret the inconvenience caused. Request you to share your Membership ID and registered mobile number at [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you further.
Regards,
Devendra,
OneAssist, Social Media Team.