[Resolved] HDFC Bank — cancel the membership and refund the same

khannargis

from Noida, Uttar Pradesh

Address:

RC-50, Near Ram Prasad Schhol, Khoda., Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I am a hdfc bank credit card holder. The bank has auto debited is 1299 from my credit card number ending with 489377xxxxxx3419 without my authorization on date:31/07/2017.

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

Regards,
Nargis khan

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Apr 30, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2019

HDFC Bank Customer Care's response Dear Customer,

We note that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through the post. Hence, we request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL https://bit.ly/2wwwruX. We also request you to contact the below-mentioned numbers to cancel One Assist Program. India Toll-Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in.

-Zubin
HDFC Bank Customer Assistance.