HDFC Bank — cancellation of one assist membership and want refund

Jhuni Das

from Bhubaneshwar, Odisha

Address:	Kalahandi, Odisha, 766012
Website:	[email protected]

Cancellation of one assist membership.
I am a hdfc bank credit card holder. The bank has auto debited rs:1899 without my concern from my credit card ending with 1876 on 13th ianuary 2019. I m not interested about this service anymore kindly cancel my membership and refund my debited amount of rs:1899 as soon as possible.

One assist relationship number-5934693
Name - laxmipriyadas
Mobile - [protected]
Credit card ending with 1876.

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Laxmipriya,

Greetings from OneAssist!

Apologies for the inconvenience caused. Please be informed, your membership cancellation is in process with vide service request number 3909311. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 949/- credited in your bank account within 5 to 7 working day.

Regards,

Devendra,

OneAssist, Social Media Team.

Thogari Raju

from Alappuzha, Kerala

Tried customer care several times to set credit card pin, otp generated always but not able to set pin.resolve issue.

Sobhan C

from Vijayawada, Andhra Pradesh

I am receiving gift card usage alerts on my mobile no. [protected]. Please note that I have not applied or holding any HDFC card. Please check and block card issued to this mobile number if any. Or if for any card my mobile no is given wrong lu in system, please rectify. You can cross verify by calling me over this number. C Sobhan Babu