[Resolved] HDFC Bank — cancellation of one assist membership

Balapawar

from Mumbai, Maharashtra

Address:

421501

I am a hdfc bank credit card holder. The bank has auto debited rs 1299/- from my credit card number ending with 7520 without my concern on date 28/2/18. I am not interested about this services and don't want this membership any more. So cancel the membership and refund this debited amount of rs 1399/-
Also bank has auto debited rs 100/- as emi processing fee for smartemi ln3406303 for payment of rs 1399/- in installments. So please refund rs 100/- for the same
Total refund amount is rs 1499/-
Name ritesh suresh pawar
Mobile no [protected]
Credit card number ending 7520

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Apr 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 02, 2018

Updated by Balapawar The bank had debited rs 1399/- not 1299/-

Verified Support

Mar 03, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that, one assist membership was debited to your credit card account basis your consent. In the event, you seek cancellation of the same, we request you to write to us from your registered email id to [protected]@hdfcbank.com and we shall assist you.

Anay,
HDFC Customer Service Assistance.