Hdfc Bank — cancellation of one assist membership

 
2 Reviews
 madhurima ghose on Mar 18, 2018
I am a hdfc bank credit card holder. I have received today, one assist membership documents i. E. On 18/03/2018 for my credit card number ending with 5764 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and kindly do not add any extra charges on my credit card.

Oneassist relationship number : 177226
Name :- madhurima ghose
Credit card number ending :- 5764

Complaint Status


[Mar 18, 2018] HDFC Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Dear Madhurima,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2994682 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or[protected].

Regards,

Brij

Team OneAssist.

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    Customer satisfaction rating
    50%
    Complaints
    12765
    Pending
    1830
    Resolved
    5923
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - cancellation of one assist membership