[Resolved] HDFC Bank — cancellation of one assist membership | |
I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 17/5/18. After than emi fee smart ln[protected]rs-100 on 19/5/18 without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing. Please deactivate and refund my money asap Date of incident : 17/5/18 Hdfc credit card no. Xx0026 One assist relationship number-4421669 Was this information helpful? | |
Jul 3, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 28, 2018 HDFC Bank Customer Care's response Dear Customer, We have reviewed your comments expressed and request you to contact One Assist directly in the Toll-free numbers as mentioned below and our Phone Banking Officers will be glad to assist you on cancellation. Alternate No.[protected] or write to [protected]@oneassist.in -Bejoy HDFC Bank Customer Assistance | |
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Greetings from OneAssist...!
We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3210051 & the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards
Sagar
(Team OneAssist)