Hdfc Bank — cancellation of one assist membership

 
3 Reviews
Saidapet, Tamilnaduchennai, India
 Ramkumar Rajendran on Feb 16, 2019
I am a hdfc bank credit card holder. The bank has auto debited rs. 2599 /- from my credit card number ending with 1319 without my concern on date: 13.02.2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599 /-

Oneassist relationship number : 1713691
Name :- r. Ramkumar
Mobile no. :- [protected]
Credit card number ending :- 1319
Membership id [protected]

cancellation of one assist membership

Complaint Status


[Feb 17, 2019] HDFC Bank customer support has been notified about the posted complaint.
Updated by Ramkumar Rajendran, Feb 16, 2019
Please cancel my One Assist membership
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Rajkumar,

Greetings from OneAssist!

We're sorry for the unpleasant experience. Your membership cancellation is under process vide service request number 3988461. You will receive payment in 2 parts, your amount 1500/- which will be credited in bank account within 4 to 5 working days and remaining amount 1099/- will be credited after 5 to 7 working days. However, we have forwarded your case to the concerned team. They will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.
Dear Ramkumar,

Greetings from OneAssist!

As per the telephonic conversation. Please be informed, your membership cancellation is processed and your amount will be refunded in bank within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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    Hdfc Bank - cancellation of one assist membership