[Resolved] HDFC Bank — cancellation of one assist membership | |||
I am a hdfc bank credit card holder. The bank has auto debited rs. 2599 /- from my credit card number ending with 1319 without my concern on date: 13.02.2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599 /- Oneassist relationship number : 1713691 Name :- r. Ramkumar Mobile no. :- [protected] Credit card number ending :- 1319 Membership id [protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Greetings from OneAssist!
We're sorry for the unpleasant experience. Your membership cancellation is under process vide service request number 3988461. You will receive payment in 2 parts, your amount 1500/- which will be credited in bank account within 4 to 5 working days and remaining amount 1099/- will be credited after 5 to 7 working days. However, we have forwarded your case to the concerned team. They will get back to you shortly.
Regards,
Devendra,
OneAssist, Social Media Team.