[Resolved] HDFC Bank — cancellation of one assist membership

[Resolved] HDFC Bank — cancellation of one assist membership

V Vasanthipriya from Rasipuram, Tamil Nadu

I am hdfc credit card holder. The bank has auto-debited rs.1899 from my credit card number ending with 5764 without my concern on 27/03/19. I am not at all interested in this service and don't want this membership anymore. So please cancel this membership and refund my debited amount of rs.1899. Name:vasanthi priya Customer id:[protected] Mobile no:[protected] Credit card ending number: 5764 Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Priya,

Greetings from OneAssist!

We're sorry for the unpleasant experience you had. Your membership cancellation is processed vide service request number 4018781. Your amount 1899/- will be credited in bank account within 5 to 7 working days. However, we have forwarded your case to the concerned team, they will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Priya,

Greetings from OneAssist!

We tried calling you twice but call went unanswered. Please be informed, your membership cancellation is processed and your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.