HDFC Bank — cancellation of one assist membership

Address:Hyderabad, Andhra Pradesh

I am a hdfc bank credit holder. Tha bank has auto debited rs.1899/- from my credit card ending with 3626 without my concern on 11th april 2019. I am not interested about this service. And don't want this membership any more. So cancel the membership and refund the amount 1899/- immediately

One assist membership
Avula swamy
Ph no [protected]
Credit card ending with 3626
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HDFC Bank customer support has been notified about the posted complaint.
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Comments

Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account as we are unable to view your mobile number. Request you to share your customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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