HDFC Bank — cancellation of one assist membership

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1386 without my concern on date:22/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-. And request to you not repeat it again in future. I am capable to afford such membership.
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HDFC Bank customer support has been notified about the posted complaint.
May 29, 2019
Updated by Pankaj Attri
Sorry i wrote wrong here I am not capable of afford this membership. So update my complaint
Jun 06, 2019
Updated by Pankaj Attri
My contact number is [protected]. Plz contactbl regarding this complaint.
Complaint comments 

Comments

Dear Pankaj,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using your name. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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