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HDFC Bank — cancellation of one assist membership

I am a HDFC credit card holder. on 06.09.2019 auto debited Rs.1899/ from my credit card ending with 5469 without my consent. I so many times speak with one assist executives cancel my membership I am not interested your services.
but every year they debit money from my card. I don't want this service any more. please refund my debited money. my id 1272720

Complaint Status

[Sep 13, 2019] HDFC Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet


Dear Sreekumar,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected] in case of any query.

We appreciate your patience in the interim.


Team OneAssist

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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013