[Resolved] HDFC Bank — cancellation of one assist membership

Adhimoolam Ravi

from Bengaluru, Karnataka

Address:

Chennai, 603202

Cancellation of one assist membership. I am a hdfc bank credit card h older. The bank has auto debited rs 1889 from my credit card number ending 1460 without my knowledge about this service and don't want this membership any more. So cancel the membership and refund this debited amount sum of rs 1889

One assist ref no - [protected]
My complaint date - 11/03/2020 credit card ending no - ×××××××1460
My mobile number - [protected]
My name - ravi aathimulam

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 28, 2020

Updated by Adhimoolam Ravi Hi! Sir/ Madam Kindly inform to you. Cancellation of one ASSIST membership Please Settle my refund Amou. Thanks nt sum of Rs - 1889 /- payment quickly. Thanks

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Ravi, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Ravi, As per the update received, our executive spoke to you. We have processed your Membership cancellation. Refund for the same will be reflected in your account within 4-5 working days. If you need any further assistance we are here to help you - Swarali, Team OneAssist.