HDFC Bank — cancellation of one assist membership

suresh budekar

Address:

nagpur

I am a hdfc bank credit card holder. The bank has auto debited rs.1899/-from my credit card number ending with 6261 without my concern on date:13/03/2020 i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-
Now bank debiting money from my saving account in the form of emi.
Total amount from credit card : 1899/-
Emi from my saving account : 769/-

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Suresh, We are sorry for the inconvenience caused. Please provide your registered contact number or membership id on the given link - http://survey.webengage.com/ws/~1qq44ps and we shall look into the matter - Swarali, Team OneAssist.

suresh budekar's [Complaint's author] reply, Apr 14, 2020

registered contact no. and and contact no has been updated on the given link

suresh budekar's [Complaint's author] reply, Apr 23, 2020

Hello,
From the date of complaint no action has been taken yet to cancel my one assist membership and not refunded debited amount..