HDFC Bank — Cancellation of one assist membership

S Gnana Kumar

May 4, 2021

Address:

250, School Street, Kaniyambadi, Vellore-632102, Tamilnadu.

I am a HDFC bank credit cardholder. The bank has auto debited Rs. 1899/- from my credit card number ending with 2155 without my concern on date:30/04/2021. I am not interested about this service and don't want this membership anymore. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist Relationship Number: [protected]
Name:- GNANA KUMAR S
Credit Card Number Ending:- 2155

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 5, 2021

Dear S Gnana Kumar, we regret the inconvenience caused to you, this shouldn't have happened. We assure you that the plan will be cancelled and a full refund will be initiated from our end. Please provide your Membership ID and contact information via this link http://survey.webengage.com/ws/~1qq44ps and our team shall connect with you on a priority - Nitesh, Team OneAssist

S Gnana Kumar's [Complaint's author] reply, May 26, 2021

Hi,

Plan cancelled but still amount not received.