[Resolved]  HDFC Bank — cancellation of one assist membership plan

I am a hdfc credit card holder. They deducted 1899 rs. From my credit card for activation of some one assist plan. Within 24 hrs i lodged complaint against this. But they've not refunded my money yet. Except this when their official called me she didn't listen to my point completely. I told them to call me after office hours but to my great disappointment their officials always call me during office time. They are taking a very good advantage of my inability of talking to them during office hours. I clearly told them that i wasn't aware of this kind of plan and when their official called me for activation i thought this is some verification call in addition to this i was in office and voice was not clear. Unfortunately plan got activated now when i am telling them repeatedly i'm not interested in this plan and do cancel the plan immediately they are beating about the bush. I am tired of this mental harassment. I think i have made a huge mistake by taking hdfc credit card. I think i have lost my money and it'll be better for me if i chose to block the credit card after clearing my dues.
I request you to understand my situation and help me out.
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Mar 3, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Mar 03, 2020
Updated by amandeep4991
Complaint has been resolved. They emailed me and informed me they have credited the amount.
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