[Resolved] HDFC Bank — cancellation of one assist mfee services | |||
Cancellation of one assist membership I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 5134 without my concern on date:27/08/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/- Name :-lalrongaka nampui Mobile no. :-[protected] Credit card number ending :-5134 Was this information helpful? | |||
Oct 7, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Sep 03, 2019 Updated by Ron Biate Even the dial EMI Verified Support Sep 04, 2019 HDFC Bank Customer Care's response "Dear Customer, We understand from your mail that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through mail. Hence, we request you to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. We also request you to contact the below mentioned numbers to cancel One Assist Program. India Toll Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in. -Nadia HDFC Bank Customer Assistance" | |||
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+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Greetings from OneAssist!!!
We are sorry to see you go.
We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.
Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.
We appreciate your patience in the interim.
Regards
Team OneAssist