[Resolved] HDFC Bank — cancellation of policy in free lookup period

nileshgaikwad

from Mumbai, Maharashtra

Address:

pune-mumbai bypass, Pune, Maharashtra, 411058

Policy no - p000290. Certificate no - 630827.
Date of commencement - 11-mar-2019
Hdfc life group credit protect plus insurance plan
Policy under free lookup period even hdfc kothrud branch not allowing me to cancel the policy. I have given the written application and they were not given me the acknowledgment of the application. Visited the branch 2 times. Now they are not attending my phone also. They were rude and arguing with me. I am not satisfied with the terms of the policy hence want to cancel it. Hope stringent action will be taken and my policy will be canceled. I have already sent emails to hdfc.
Really frustrated and want to cancel policy at the earliest.

Attachment:
1. Policy document
2. Handwritten cancellation request

Br,
Nilesh
[protected]

+2 photos

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Apr 26, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2019

HDFC Life Customer Care's response Hi Nilesh, if policyholder have any unresolved concern with respect to HDFC Life policy, kindly inform the policyholder to write us at [protected]@hdfclife.com from his / her registered id to have the same addressed.