[Resolved] HDFC Bank — cancellation one assist membership

Gopi Kiran reddy

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Hi.. I have auto debited 1899 rupees from my credit card without any intimate information for extand one assist membership. Kindly cancel my membership. Please refund to my account.

My relationship id: 1839335
Privilige single plan membership id: [protected].
My credit card ending with 1754.

Please refund my amount asap. Please cancel my membership.

Thank you...

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Gopi,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. OneAssist doesn’t ask for any of your card details for membership cancellation or for processing refund.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

We appreciate your patience in the interim.

Regards

Team OneAssist