HDFC Bank — Car loan

Address:560076

Hi LoanSupport Team,

My name is JIDHIN.P, customer ID is 52635935.

I have applied for HDFC car loan on[protected] and one of your executive collected all the required documents on[protected], loan got approved on[protected].

Now the executive stating that car price list is not clear (Note: I have sent him at least 5 times, i have done scanning, took photo from iPhone 6s, Samsung A8).

This is my maximum. Please check the attached image and let me know is it clear to you?

I requested him to come to my apartment and collect the photo copy but he responded that its not his job . please let me know is it my job?

From the starting he was harassing me and seems to block the loan. Even he changed policies. First he told insurance on loan is not mandatory later he forced me to take insurance.

I am a preferred customer of HDFC then also your employees behaving like this.
I have all his mails and thinking to publish in social medias.

Cell phone number of executive : [protected]

Please let me know all these are your company policy? Please revert expedite.

Thank you,
Jidhin
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Dear Jidhin,

Your email has been received by our senior management team vide ref id[protected]. They will update you in 3 working days.

-Anay
HDFC Bank Customer Assistance

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