[Resolved] HDFC Bank — card stolen and used for rs 30000 by thief in denmark

[Resolved] HDFC Bank — card stolen and used for rs 30000 by thief in denmark

K Kamlesh Sahoo from Hyderabad, Telangana

Bag got stolen having all my debit and credit cards. All my cards were having money in it. Thief tried using all my cards but he didn't succeed in doing so in all, instead only my hdfc credit card for rs 30, 000. I started receiving message of my transaction so i got my card blocked soon. I was in train in denmark where i was not having any facility to make call but some how i managed to make and got all my cards blocked. Was this information helpful? No (0) Yes (0)
Jul 31, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Jun 28, 2018 Updated by Kamlesh Sahoo [protected]@gmail.com email id...you can contact me on temporary on +[protected] Verified Support Jun 28, 2018 HDFC Bank Customer Care's response Dear Custo0mer, We observe that your credit card number ending 3643 was hotlisted, as per your request on June 10, 2018, and a new card ending 3549 was generated. However, physical plastic was not despatched, in the absence of your request for the same. Here, we wish to clarify that the statement carried the new credit card account number. In the event, you wish to raise any dispute on any transaction, we request you to send us the duly filled and signed form which is available in our website under the following path to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form The address for communication is: HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041. -Anay HDFC Bank Customer Assistance
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