[Resolved] HDFC Bank — cash back in regalia credit card - query reference number: [protected] | |||
Hi, i swipe my hdfc regalia credit card in bharat petroleum petrol pump located near moolchand hospital new delhi, in the month of oct'17. As per govt. Of india mandate if any one do digital transaction at petrol pump then automatically customer will get 0.75% cash back. Hdfc bank unable to do so, and their customer care is also not supporting in this case. Even grievance redressal is unable to resolve it. I am using other bank's credit card as well and never faced these kind of issues with them. So far i found that hdfc bank has the worst customer care team compare to other banks. I am associated with hdfc bank for last 10 years but now i am thinking to leave them as they cannot take care of their customers. Was this information helpful? | |||
Jan 16, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 06, 2017 HDFC Bank Customer Care's response Dear Customer, We have already responded to your concerns through e-mail on December 02, 2017. The reference number for the same is [protected]. We request you to refer the same and revert for further clarifications. -Manoj HDFC Bank Customer Assistance Verified Support Dec 06, 2017 HDFC Bank Customer Care's response Dear Customer, We have already responded to your concerns through e-mail on December 02, 2017. The reference number for the same is [protected]. We request you to refer the same and revert for further clarifications. -Manoj HDFC Bank Customer Assistance | |||
 2 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32728
Pending
0
Resolved
18405
View all 32728 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Bad experience with HDFC credit card customer care team.