[Resolved] HDFC Bank — cash back not received

mittal20

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello all,

I had purchased an iphone 8 using hdfc cashback offer on 17/01/2018
The offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's already 210 days (More than 6 months) yet i have not received the cashback and hdfc helpline are not providing and most of times not working at all.

This was purchased from international value retail pvt ltd sector-18 noida.

My hdfc consumer durable loan no - [protected]
Email id - [protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Oct 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 5 working days.

-Manoj
HDFC Bank Customer Assistance

Sep 18, 2018

Updated by mittal20 Hi,

Thanks to writing back.

For your information that I have already paid my all EMI aginsts my loan.

I have been told during my purchease of product that EMI will be adujected in last EMI which was due in Aug 2018 but it didn't happened and bank presented EMI in my account and same was dedcuted too.

Later no one from HDFC bank responding. Customre care number which was told for consumer durable loan doesn't work at all.

Kindly check and credit my cash back via online transfer to my account which was used for EMI deduction or transfer to my HDFC credit card.

I am puting my mobile number below. Speak to me if needed.

Thanks
Kapil Mittal
+91-[protected]