[Resolved] HDFC Bank — cash not received and debited from account

Meghna chauhan

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat

On date of 7/12/2018, time 7.30 pm, ahmedabad atm, i meghna account no:[protected], went to withdraw 7500rs from adc bank atm at thaltej branch after entering all detail and my password i did not got my money, then i again withdraw 7000rs as i have urjent requirment of cash again cash is not received but money debited from my account both the time total money debited is 14500rs, then next day i registered complaint for both the transaction i went to hdfc branch they told me my money will get refunded in 7 days, i also went to adc bank they told hdfc bank will refund but now it's 4 days till i am waiting, i have already locked complaint to hdfc but waiting for refund please
I seriously in need of money please help me. I have to pay my dues

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Jan 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Comments

c.o.vijay kumar reddy

from Hyderabad, Telangana

I had redeemed my credit card reward points for shoppers stop gift vouchers but did not receive the same

Vyshnavi Kandala

from Bengaluru, Karnataka

I have withdrawn 15000/- from HDFC ATM with an HDFC card. I didn't get the money, but my account was debited. It's been a week. The brach people told me to wait for a week and I did. I have also written an email to HDFC. No response yet. The customer service support is worst, no proper response.
I don't even know if my money gets back to me.