[Resolved]  HDFC Bank — Cash withdrawal using AEPS from HDFC bank

I am Punam Chakraborty, salary account holder of HDFC bank since 9years. Rs.30000 has been deducted from my bank account from an unauthorised source. On 8th August, 2022 fraudsters have withdrawn Rs. 20000 using micro atm cash withdrawal method. I didn’t receive any message from HDFC BANK on that day. I was completely unaware,
Next day Rs. 10000 has been deducted from my account again and then I get the message. For every deduction I got mail that my Aadhar authentication has been done successfully using my fingerprint. Through aadhar authentication only, someone can withdraw money from the linked bank account so easily.
Someone has faced the same issue in HDFC bank before. See the link below.
https://www.consumercomplaints.in/hdfc-bank-fraud-transaction-worth-rs-28776-fro...⇄
I haved blocked my account now and file complaint to cyber crime branch. This can happen to anyone as fraudsters only need your aadhar and see below how they are generating finger print.
https://m.timesofindia.com/city/lucknow/cyber-fraud-man-loses-rs-30000-from-bank...⇄

Following actions have been taken.
1. Complaint lodged to cyber crime police station
2. Case raised to HDFC bank using this FIR and HDFC complain form.
3. This case is being investigated by bank and personal banker but I haven’t received any response or feedback from bank till now.

I have never thought that the security system can be so poor in a reputed bank that anyone can hack aadhar details and can easily withdraw money without knowing banking information.