[Resolved]  HDFC Bank — cashback not received

Address:122002

Hello,

I had purchased a samsung galaxy S9 on 8th July 2018.
Rs 6000 was the cashback to be received as per scheme but i have still not received the same after 90 days. I had purchased the mobile through hdfc bank debit card emi.
I have been contacting customer care for more than a week now but no response received.
I have also checked by reward points section but no amount received.
Pl support asap

Ankit
[protected]
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Nov 20, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2018
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
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