[Resolved] Hdfc Bank — cashback not received

 
1 Review
India
 Vasudha Julka on Feb 20, 2019
I have purchased jewellery from tanishq worth 60, 000 from gold souk in gurgaon using my hdfc debit card

It was having running offer to get 5% cashback if payment is done through hdfc debit/credit card. But i didn't not receive any cashback

Already 5 month gone no cashback, no communication for same. Let me know what's the issue and when it will get resolved.

Same has been reported earlier but still no action taken against it.

Keep check and revert back
Complaint marked as Resolved Mar 23, 2019

Complaint Status


[Feb 20, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Feb 20, 2019
Dear Customer,

I request you to share your account no./customer Id, cashback details and registered contact details to [email protected] with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Updated by Vasudha Julka, Feb 23, 2019
Details sent
Updated by Vasudha Julka, Feb 25, 2019
Any update ?
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    Customer satisfaction rating
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    phone
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - cashback not received