[Resolved]  HDFC Bank — cashback not received

I have purchased jewellery from tanishq worth 60, 000 from gold souk in gurgaon using my hdfc debit card

It was having running offer to get 5% cashback if payment is done through hdfc debit/credit card. But i didn't not receive any cashback

Already 5 month gone no cashback, no communication for same. Let me know what's the issue and when it will get resolved.

Same has been reported earlier but still no action taken against it.

Keep check and revert back
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Mar 23, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account no./customer Id, cashback details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Feb 23, 2019
Updated by Vasudha Julka
Details sent
Feb 25, 2019
Updated by Vasudha Julka
Any update ?
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