[Resolved]  HDFC Bank — Cashback not received

Had purchased an iphone 11 amounting Rs 56600(paid online) on 7th of june from reliance digital using my hdfc credit card ending with 4044 and registered number is [protected] and as promised, the cashback would have been credited in 90 to 120 days but havent recieved the cashback yet. They just are providing fasle assurance with different reasons in different mails
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Sep 24, 2021
Complaint marked as Resolved 
Recieved the cashback on 24th September. Thank you 👍
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2021
HDFC Bank Customer Care's response
Dear Customer,

We understand that the transaction date is June 7th. we wish to confirm that cashback will be posted for all eligible customers post 90 days from the end of the transaction month. Hence, kindly wait till the end of September and raise your concern post 1st week of October if the cashback is not posted.

-Zubin
HDFC Bank Customer Assistance
Verified Support
Sep 23, 2021
HDFC Bank Customer Care's response
Dear Customer,

Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by September 27, 2021. Request your co-operation and patience in the interim.

-Anay
HDFC Bank Customer Assistance.
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