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HDFC Bank — cashback not received for mobile purchase

There was a cashback offer of 10% when I bought iphone I bought the phone on 1st dec from Bajaj Electronics and it costed around 46k.
It has been more than 150 days and I haven't received sent email to hdfc with Bill's attached 2 months back I haven't recived any reply even after sending emails multiple times
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    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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