HDFC Bank — Cashback not received for Oct 2016 Amazon sale

Address:Bangalore, Karnataka, 560029
Website:www.amazon.in

I suppose to get a cash back offer for the oct 2016 sale. I have read through the terms and conditions that was posted on amazon site and then used my corporate credit card as there is no mention about corporate card. I suppose to get my cash back by jan 05 2017 but i did not get and when i approach them they said the offer is not eligible for corporate cards. I send them the terms and conditions posted at amazon during offer period asking them to point out where it was mentioned. But they took all these days do simply copy paste the recorded message instead of replying to my query. From day one i am asking this for which i did not get a reply till now. This is really frustrating. I copied the nodel officers but i feel they are sleeping. There is no value of ccing them in the mail. They dont even respond to me. Also i am not sure whether they are checking their mails. I have all the mail threads and attachments. If any one from the back is really interested to solve this, please get in touch with me so that i can send all the details to you.

I have attached the offer screen shot along with Terms and Conditions mentioned in the website.
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HDFC Bank customer support has been notified about the posted complaint.
Apr 03, 2017
Updated by Karuppan Chetty
Please note i did not get any response from HDFC. You just forwarded this to HDFC. The status is still open. Its not resolved. Kindly update the status accordingly still i get resolution from HDFC. I have already attached all the proofs and their terms and conditions as well.
Apr 06, 2017
Updated by Karuppan Chetty
I have not heard back anything. Is some one working on this towards resolution.
Apr 27, 2017
Updated by Karuppan Chetty
How long will it take to get a resolution.
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