[Resolved] Hdfc Bank — Centurion bank two wheeler loan - cibil reporting removal

1 Review
Faridabad, Haryana, India
I have get two-wheeler loan no[protected] through centurion bank, i was making the payments on time, however i just missed 1 installment due to the loss of job and the recover agents came to my home and took the motor bike while putting the knife on my neck, however i didnt filed any complaint regarding the same, as i was at fault for missing out the 1 emi.

I even tried contact the bank several time to make the payment and take the motor bike back, however there was no respond from the bank side. I was checking my cibil report then i came to know they have reported the account on my cibil report even though, they recovered the vehicle and made more money than they were suppose to as they sold the motor bike.

My loan account number is 2011k46267561. Kindly let me know further course of action to resolve this issue, should i hire a lawyer to file a law suit against the bank for ruining my cibil report and sending recovery agents at my home

Complaint marked as Resolved Jul 1, 2017

Complaint Status

[May 30, 2017] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, May 31, 2017
Dear Customer,
We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your application number, Contact number, your communication address and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information

HDFC Bank Assistance
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    Hdfc Bank - Centurion bank two wheeler loan - cibil reporting removal