[Resolved] HDFC Bank — Charged annual fee on cancelled card

Mahesh Kadapa

from Bengaluru, Karnataka

Address:

560093

I went to the bank and cancelled the card. They accepted and gave new free card. After 6 months i was charged annual fee on on my cancelled card. When spoken with phone banking customer they told they will refund in 1 week. Again after a Week i need to call phone banking. Process repeating from one month. I have not see such a worst bank in my life. Never hold any hdfc cards is the moral story.

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Jun 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 11, 2017

Updated by Mahesh Kadapa When i called phone banking and told them i will put a police complaint, the customer care says please put the police complaint. This explains their behavior.

Verified Support

May 12, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Comments

gaush

from Noida, Uttar Pradesh

If you ask me to give rating for HDFC bank, It will be ...negative 5 stars...Yes It's right, HDFC is about for negative marking for its very very very very... poor services...