[Resolved]  HDFC Bank — charges for not maintaining savings account

Address:Chennai, Tamil Nadu

Hi, my salary account which was used in my previous company, has been charged monthly for not maintaining balance.
If it is a salary account, why don't you close it when we leave the company? Did i invite you to give me account at the time of joining? No!
Again its your responsibility to reach us whether we want to maintain account or not!
And you didn't take my permission for converting my salary account to savings account.
Even after converting to savings account you are charging 600 every month. For savings account there wont be charges for no balance as per rules.
No one is responding on my emails which i sent to hdfc customer support,
Please contact me.
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Mar 6, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Amount of Rs 177 has been debited from my saving/salary account with narration 3RD PARTY CASH TXN INC GST 240120 on 28thJan, 2020. Kindly check an revert back the debited amount.
I had received some brn transaction charges and that were deducted directly from my bank with out any notice.

Can I know what are brn charges and why the money is deducted?
My fast tag recharge of INR 1000 against my wallet ID [protected] is not reflecting in my account .

I have done two recharge transactions of INR 1000 each, only one received in my account .

Payment transferred through ICICI Bank Net Banking

Payment transfer, 2 transactions @ INR 1000 each

Regards

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