[Resolved]  HDFC Bank — charging for sip ecs return

Address:600018

Kind attention : customer care

This is r. Rajalakshmi and i have a salary based a /c with
Your hdfc bank at k b dasan road, alwarpet branch.

My a/ c no. Is...

I was paying mutual fund through auto debit facility and i
Could not continue paying from june 2018.

On july 5th itself, i sent a mail to reliance as well as hdfc
About my cancellation. The manual request is also given on
July 18th through my team wealth management.

Inspite of all this, every month, this is hitting my a / c and
Getting reversed. I am charged rs.590 for this.

Please let me know how can this problem be resolved.

When i ask the team wealth management about this, they say that
Bank cannot charge return charges as this is only a saving and
Not a loan repayment.
Was this information helpful?
No (0)
Yes (0)
Sep 20, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please share your Account No./Customer ID, registered contact details & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information