HDFC Bank — Cheating on home loan Insurance

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I am Sudhir Kumar and I took home loan from HDFC Sector 18 Noida branch . My Home Loan No is[protected]. Along with home loan of 50 lakh, I also took the insurance loan of 69400 rs. During the issuance of insurance, insurance adviser, Mr. Vivek(If i remember correctly) had told me that at the time of surrender I will not
have to pay remaining insurance amount left. In other words if I pay all the amount of loan(including home loan and insurance loan both) then I will get the return of remaining balance of insurance loan amount returned to me.

I paid the remaining amount of loan(including home loan and insurance loan both) on 31st December 2014. But now rather than returning 61000 rs approx amount to me, hdfc is returrning only 22000 rs approx. This looks very fraud business to me. Also I never got the any copy of my insurance loan. It shows that from starting there was malicious intention of doing cheat with me. Also when I ask the insurance adviser who had suggested for insurance loan, HDFC is not letting me to talk to the person. I have visited HDFC Sector 18 Noida branch but they are not ready to listen. Please help me to get my whole money back.

Thanks and Regards
Sudhir
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Dear Sudhir,

We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to be in touch with Ms. Geetika Vaish on e-mail ID [protected]@hdfc.com for resolution of your query/complaint ou you may visit : http://www.hdfc.com/reach-us .


- Anay
HDFC Bank Customer Assistance
Hi,

I contacted [protected]@hdfc.com but it seems hdfc person does not bother to address the issue.


Thanks
Sudhir

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