[Resolved]  HDFC Bank — cheating public

Address:560016

I have a loan with hdfc bank now i decided to close the same. So i visited the home branch they told they can't help on the loan closure and asked me to visit loan department indiranagar but one helped to resolve my issue and top of that they said it might take 2 to 3days to get my turn to address the issue. I called relationship manager and explained the same she said she will arrange the person to collect the dd after that she vanished not responding to calls. Hdfc is doing it intentionally so that the customer will get into due diligence and they can charge the higher interest and loot the public funds
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Feb 22, 2019
Complaint marked as Resolved 
Finally one person helped me to resolve the issue
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX to pre-close the loan.

-Manoj
HDFC Bank Customer Assistance
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I've made an online payment at https://epayments.jntuh.ac.in/convocation/ .In the process of payment after entering the otp i was shown an error but the amout was deducted from my account...this happened twice

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