[Resolved]  HDFC Bank — cheating the customers in the name of no cost emi and domestic loans

Address:

HDFC BANK DEVANAHALLI, 562110

Sir/madam, myself kiran n from bangalore. I have a savings account in hdfc bank, devanahalli branch and i own business regalia first credit card... I recently purchased a product from amazon on 07/02/2019 by accepting no cost emi for 6months from hdfc bank credit card.
The product was found faulty so i returned the same and cancelled the emi. But the first emi was already generated on 16/02/2019 and once i complain the same to the customer care they said me to pay now and it will be adjusted in the next statement. But now on 16/03/2019 again the bill got generated and again the emi is generated and customer care team is asking me to pay the bill...
This is very bad i have called more than 20 times to resolve the issue but no action is taken. Each person says different answers and has no knowledge.
The whole hdfc team is a fraud and cheating the innocent.
I have not neglected to pay any due till now and i personally have more hope and trust on hdfc bank that's why i am owning the account and credit card till now...
Please make me ease in this process as early as possible...

Thank you

Kiran n
Customer id : 66101319
Mob : [protected]