[Resolved]  HDFC Bank — Cheque deposited in my acc no [protected] in Burhanpur on !5 Apr15 not credited yet.

Address:

Burhanpur, Madhya Pradesh

Dear Sir I have deposited Acc payee Cheque no 601227 for Rs 64283 of Sbi in my Acc no [protected] Deluxe Mill Stores in drop box of HDFC Bank on 15Apr15 at around 8pm.This cheque is not deposited on 16 Apr in my Acc. I have contacted bank on 17Apr at that time all staff was busy in Audit. They told me to come at 5pm, I again came to bank but this time also they were busy in Audit. on 18th also busy in audit any how they search there report to see the above cheque but found nothing.they told to come on 19th to search in video recording in presence of Bank Manager. I came on said time and see the recording in presence of Manager and video shows that cheque was put in the drop box. Than Manager had shown me the report in presence of my Personnel banker of drop box in which the detail of above cheque was not there.Also showed clearing report. I told this is the mistake of bank.so pl give me letter that the Cheque is misplaced or lost by bank. Manager told me that he will not give letter. You tell your party to stop the payment and take new cheque. Any how I had given letter to my party which is a govt organisation NEPA LTD, Nepanagar for stop payment and reissue new cheque. After many follow up to Nepa Ltd yesterday(7th May) told me that the above cheque was cleared on 16 April15 fr there acc. Then I gone to nepa which is 20 kms fr Burhanpur (temp 46*C) to take the statement of SBI bank. After several request they have given me the statement( which is Attached). I showed this statement to Bank Manager and Personnel Banker in Evening around 5pm. than again they search there all records and voucher of 16th april for nearly 1 hr but found nothing. they again told me to come in mourning. Agian Today Mourning i contacted on phone still they were searching in clearing. Atlast today around 4pm my personal Banker called me and informed that your cheque was deposited in Gayatri Coating acc which is also having 56 acc no in last 2 digit. Than again I Visited in bank and told to give me the letter to show in nepa that the mistake was of the bank. they again deny to give me the letter. Although accepting there staff mistake. And when I visited bank, Manager gone out and not facing me. My Personnel Banker has Taken Cheque from Gayatri coating for Rs 64283 but not credited till now. what is going in this repoted bank? I am not understanding when this cheque was not there in there !6 apr report than how it is Credited in GAYATRI COATING Acc. I think Bank Staff is doing cheating with us. I request you to please look into the matter and give instruction to credit the cheque amount and give Letter of Mistake by HDFC bank. Thanks Deluxe Mill Stores Burhanpur [protected]