[Resolved]  HDFC Bank — cibil complaint

Address:New Delhi, Delhi, 011

I used a credit card of hdfc bank and i make timely payment of credit card before the due date so after this why my credit score got low ...And no late payment, no late fees...And extra charges on my payments...Due to this i faced many problems regarding taking loans or other credit card...So on serious note pls notify y this query and resolve it asap...
Thank you ...
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Apr 29, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2018
HDFC Bank Customer Care's response
Dear Customer,

We take this opportunity to clarify that all Banks are required to provide their customer database to regulatory authorities periodically. All financial institutions governed by RBI guidelines update such information to CIBIL (Credit Information Bureau of India). This is done in the normal course of business. Hence, the Bank through this does not attempt to influence any financial institution on their discretion of approval /disbursement of credit.

-Bejoy
HDFC Bank Customer Assistance
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