[Resolved]  HDFC Bank — CIBIL - Remarks

Address:HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013.
Website:www.hdfcbank.com

Dear Team,

In the month of Jan-5 i have made a UPI transaction and the bank has freezed my acc without intimation and on Jan 7th i had my personal loan EMI and it was on hold due to account inactive and collection team called me on 15th jan for non payment only then i got to know that the account has been freezed, after making several visits to the bank it has been unfreezed on 25-Jan, and they have apologized and refunded fines.

My complaint is how come they mentioned remarks in the cibil that i have not paid EMI and i need them to remove remarks from my cibil.

REGARDS
SYED ALTAJ
CUST ID 56230300
+3 photos
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Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2021
HDFC Bank Customer Care's response
Dear Customer,

Request you to provide cibil report or control number on the email ID Grievance.[protected]@hdfcbank.com to enable us to check and assist you.

-Nadia
HDFC Bank Customer Assistance
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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