[Resolved]  HDFC Bank — cibil score reported as defaulter

Address:600 029
Website:hdfcbank.com

I was holding hdfc credit card 4 years ago. On that card, there was some due amount of 2000/- on my credit card bill in year nov'14 and at the same time, i have 5000 bonus point (One point=50p). So, i asked customer care to redeem that bonus point for my bill payment, for that, they suggested me to send a courier with filled redemption application on chennai address and i sent it
Now when i check cibil score, it is reported as a defaulter.
Was this information helpful?
No (0)
Yes (0)
Jun 15, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your card details, registered contact and the complete issue details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

HI My HDFC bank account is debited with fraud transaction on 12th may 2018

12 May 2018 POS 416021XXXXXX0511 DCSITSSPDCL POS DEBIT
N[protected] 12 May 2018 531.00 522.27

Please refund my amount as i didn't initiated this transaction

Dear sir, I have applied for HDFC credit card through online, all the verification process completed on 07th May 2018 as Residence & office address. received a sms as completed application process.but Showing in status as IN PROCESS. How many days to take approval for card...my application Ref No. [protected]SU
Dear Team,

This is Ramesh, i have loaded 14500 amount from my credit card through payzapp and money is successfully loaded. i sent 5000 rupees to wrong mobile number via payzapp, txd id is[protected]aU07gX. payzapp register mobile number [protected]. now i am in saudi.

thank you
ramesh.
Not good service
Hi
I am shahbaz Khan I want To know how to get NOC.
i didnt get it sir pls let me know.
Dear sir, Madam
My sellf Atul Pund i m using HDFC Credit card, on 3rd may amt 14500 transition done it not seems till date in transition & i have to set EMI for amt 14500 but banks are not helping and customer care giving stupid answers.please look in to this matter . we are facing so many problems. hope you understood our concern and help us
Sir My credit card is block so plz my card unblock plz unblock my card my contact details [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information