[Resolved]  HDFC Bank — Claim rejected

Address:	Mumbai City, Maharashtra, 246761
Website:	www.hdfclife.com

Sir I had taken a health policy no[protected] in the month on 23/02/2016 . Then problem started in my body in the month of September/October 2016 like gripping of hands, climbing of stairs from March/April 2016.Then I went to AIIMS New Delhi in the month of November 2016. There doctors asked me about my past history while discussion then I told them there was hardness in my finger tips and all.but It was my feeling only which I was discussed I did not know that I am suffering from so and so disease. Then at AIIMS my tests were conducted and then finally they diagnosed it is CIDP after that my oral treatment was started but I did not get any relief so In emergency I admitted at AIIMS and IVIG was injected. The cost of which is Rs. 150000/-. and some test was also done.Finally I applied for reimbursement . After seeing discharge summary company rejected the claim because doctors written paraesthesia on the basis of discussion but there is no proof because company did not ask any medical test report before giving policy and I was also not aware this hardness of finger due to this disease and that hardness is only in winter season. and this IVIG was given due to CIDP which is diagnosed not due to paraesthesia. So I request you to take into consideration as patient is mentally stressed due to this.
As after taking even medical insurance no use.