[Resolved] HDFC Bank — cloning of atm card | |
I am from panje ke, district ferozpur, punjab. On[protected] at 4:03p. M. I received sms on my phone that shopping is done of amount 46535 at green aura from your debit card in jaipur then after 5 min, debit card is used at green aura for rs. 5933 and then after 3 minutes again used for rs.3330. I called hfdc customer care immediately when i got first sms and they took 10 minutes in their 1 dabaye / 2 dabaye. Customer care executive told me that they did 3 transaction right now at atm for cash withdrawal and i received messages of rs.10, 000, rs.5000, rs.2000 at ganga jamuna petrol pump, jaipur then they did blocked my atm cards. I was having account balance of rs.70, 000 and only 200 is left. Then i visited panje ke bank branch and filled dispute form they said me to wait for 3 days and to file a fir and guruharsahai police station refused to file that and they said this is work of cyber cell in ferozpur then went there on[protected]. Their process is too slow like give application then get it marked from ssp then i went to sp office and wait for 3 hours then gave that application to asi. He said he will get it done and forward it. Please resolve this issue. So that there will not be my fault for having account with hdfc bank Was this information helpful? | |
Jul 2, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 29, 2019 HDFC Bank Customer Care's response Dear Customer, I request you to share your account/customer Id, registered contact details and the complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance | |
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